InforCRM Advanced Outlook Integration
InforCRM is designed to be the CRM solution that works the way you do. And InforCRM Advanced Outlook Integration makes that easier than ever. Now you can continue to use the Microsoft Outlook application you know and love – seamlessly within InforCRM.
InforCRM lets you decide which tools you prefer to use to manage your e-mail, calendar, and contacts, seamlessly transfers information from Outlook to InforCRM and vice-versa, and synchronizes automatically.
Outlook Integration for E-mail
Need help prioritizing your e-mail? InforCRM checks unread e-mail messages against the InforCRM database and “flags” e-mail from customers and prospects so you know which e-mail messages to respond to first. If one of those flagged messages is a literature request for example, you can insert the appropriate files from the InforCRM Library into your e-mail response in two simple clicks.
If you need to forward an e-mail or send a new e-mail to another InforCRM contact, with Outlook integration you can select contacts directly from your InforCRM database, even if the InforCRM application is closed.
When you're ready to send e-mail using Outlook, you can choose to automatically associate and archive it to the account history of a contact or account within InforCRM by simply clicking a button at the top of the e-mail.
Outlook Integration for Calendars:
Schedule appointments for InforCRM and non-InforCRM users alike by viewing any Outlook user’s "free/busy" schedule from within InforCRM!
When an Outlook meeting request is e-mailed to a list of proposed attendees, Outlook keeps track of who accepts and declines your invitation. If you're a InforCRM user, your InforCRM calendar is replicated and is automatically synchronized with your Outlook calendar. This means that with Outlook integration, a non-InforCRM user can schedule a meeting request for you that will appear within InforCRM.
Outlook Integration for Contacts:
Outlook integration now makes moving sharing contacts between InforCRM and Outlook easier than ever. Simply click “Add Contact to Outlook” and InforCRM will automatically transfer the relevant contact information from the contact record and populate an Outlook Contact form with it. It's equally easy to move contacts from Outlook into InforCRM as well.
Outlook Synchronization: Silent and Automatic
Synchronization runs automatically and silently eliminating the need to manually perform the task at regular intervals. You also can sync contacts, calendar items and tasks from Outlook to your mobile device of choice.